Purchase Policy

My Account

If you have an account, type in your user name and password. If you are a new customer, select the Create New Account tab and complete the form to be assigned a username and password.

Track Your Order

You will receive a tracking number via email once your order has been shipped. Click on the tracking number and follow the instructions to get the up to date information on your shipment.

Shipping and Freight

When you complete your order and select your preferred shipping method you will be given the freight costs to ship your order. Because many manufactures may not have the freights available, we are in the process of updating weights as quickly as possible. Your order will not be complete and your Credit Card will not be charged, until we have emailed you with the actual freight costs for your approval. If your order needs to be shipped by Common Carrier, or any other method, we will have to assess the freight charges and email you for the authorization. We will 3rd party charge Freight and work with your preferred carrier if requested.

Pricing

FinditParts offers our customers the best selection at competitive prices.

Items in your shopping cart will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated by our suppliers. Therefore, prices on the product detail page and in your cart may change after such updates to reflect current prices. Placing items in your cart does not reserve the current prices shown at the time; prices are reserved only when you place an order.

All Prices displayed are in United States Dollars.

Pricing Error and Inaccuracy Disclaimer

Information at FinditParts.com may contain errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice (including after you have submitted and placed your order). Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing or stocking error, FinditParts.com will contact you provide you with the following options: (1) to proceed with the transaction based on the corrected information; or (2) to cancel your order/transaction. We apologize for any inconvenience. If you are not fully satisfied with your purchase due to any errors or inaccuracies, you may return it as an Incorrect item. Please see our return policy for further information.

Shipping Errors

If you receive an incorrect part and FinditParts had made a shipping error, we will pay the return freight as well as the freight cost to re-send the product ordered.

Cancellation Policy

FinditParts strives to exceed our customer?s expectations with the broadest offering and pricing and Customer Service. We will ship most orders on the same day, and we request that you call customer service to see if we can cancel the shipment. If we have already shipped your product, please refer to our Customer Return Policy.

Customer Error or Identification Error

As long as the part was not special ordered, we will accept returns. You must receive a RGA for credit to be issued. The freight charges will be at the customers expense and a 15% restock fee will be assessed, unless instructed otherwise.

Exchange Policy

You may exchange a part within 30 days of your purchase. You must fill our RGA form and be pre-authorized in order to make a return for Exchange. All parts must be in the original manufacturers box in order to receive credit for an exchange. Credit will not be issued if the part has been determined to have been installed, misused or in unsalable condition. Any part which is not eligible for a credit will be returned if at the customer?s expense. Parts being exchanged for credit must be received by us first before we ship the parts you want. We will not cross-ship parts.

Defective Merchandise

Any defective return must be pre-authorized using our RGA. Once you have been given the authorization, credit will not be issued until it has passed inspection and if need be, inspected by the original manufacture. We strive to be customer friendly and will be as cooperative in assisting in the evaluation of the defective part.

FinditParts Error

We will pay you to ship the incorrect product back to us. We will ship the correct one at our expense as soon as we receive the incorrect one from you. We will not cross-ship parts.

Payment

We do not charge your credit card until your order has shipped. We accept Visa, MasterCard, Discover, American Express and PayPal for all orders placed in the U.S. and Canada. International - Paypal or wire transfer - contact or call us at for more in formation. All transactions go through secure gateways and your information is protected.