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Core Policy

CORE CHARGES apply to purchases of REMANUFACTURED items.

A remanufactured item saves you the "core" cost by allowing you to return the worn item which has residual value to the original equipment manufacturer. A "core" deposit is a value placed on the rebuildable component (your used part). You are required to make a deposit on this item which will be credited back to you contingent on the return of your existing worn part. You must return your worn part inside the box and packing materials in which the replacement part was received. Items containing oil or fluid MUST be drained! The core must be in a condition which is deemed "normal wear and tear." The cost of freight to return the core is the responsibility of the customer. Core return credits are subject to our review and acceptance of the condition of the core item returned to us.

Core Return Directions and Guidelines

Core Returns - Frequently asked Questions

I want to purchase a part on your website but I noticed there is a core deposit required. What is a core deposit and why am I being charged for this?

Certain products can be reconditioned, recycled, or remanufactured to OEM standards for future sale and use. The components that are to be remanufactured have a core deposit. This deposit is fully refundable when a customer returns the "core." In short, the "core" is your old part. Send us your old part and the core deposit will be refunded to you. Shipping charges to return a core are the responsibility of the customer and are not refundable.

How do I return a "core"?

Please see Core Return Directions and Guidelines above. Any questions can be addressed by contacting customer service.

How soon will I get my core deposit refunded?

Core refunds can take up to 45 days to process. Core returns are not charged a restock fee.

How long do I have to return a core?

All cores must be returned within 6 months of the purchase date. No exceptions will be made.