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Core Policy

CORE CHARGES apply to purchases of REMANUFACTURED items.

A remanufactured item saves you this "core" cost by allowing you to return the worn item which has residual value to the original equipment manufacturer. A "core" deposit is a value placed on the housing and rebuildable components of the item which you are purchasing. You are required to make a deposit on this item which will be credited back to you contingent on the return of your existing worn item. You must return your worn component inside the box and packing materials which are to be shipped to you. Packing materials should be kept in their original condition and should not have been allowed to get wet from rain water, cooling water, motor oil or other automotive fluids. Items containing oil or fluid MUST be drained! The core must be in a condition which is deemed "normal wear and tear". Return freight costs are not included in the pricing of a remanufactured item. Return freight costs will be an additional expense to you. Core return credits are subject to our review and acceptance of the condition of the core item returned to us.

Core Return Directions and Guidelines

Core Returns - Frequently asked Questions

I want to purchase a part on your website but I noticed there is a core deposit required. What is a core deposit and why am I being charged for this?

Certain products can be reconditioned, recycled, or remanufactured to OEM standards for future sale and use. The components that are to be remanufactured have a core deposit. This deposit is fully refundable when a customer returns the "core." In short, the "core" is your old part. Send us your old part and the core deposit will be refunded to you. Shipping charges to return a core are the responsibility of the customer and are not refundable.

How do I return a "core"?

Please contact to arrange a core return. All core returns must be assigned a Return Authorization Number. Please Drain any fluids from the part and seal the part in a properly secured plastic bag. The following conditions may cause a core to be rejected by the manufacturer:

How soon will I get my core deposit refunded?

Core refunds can take up to 45 days to process. Once a refund has been issued it can take 24-72 business hours to reflect depending on your bank. Core returns are not charged restock fee.

How long do I have to return a core?

All cores must be returned within one year of the purchase date, No exceptions will be made.